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Re: RSALERTTEST generating alert when tested but sending the alerts when actual PI scenario message fails

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Incase you setup component based alerting and you don't find any alerts emails then

Follow below steps to see if the alerts being generated or not.

 

go to WSnavigator

search for the service - AlertRetrieveAPI

 

Inside you can find method RetrieveSingleAlerts . Using this method you can find if there are any alerts generated for your consumer.

 

Please refer to step 3 in the below blog -

Michal's PI tips: Component based message alerting - API


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