Hi All,
One more update from my side.
I have seen in one more separate SAP CRM 7.0 system and found it is behaving same.
I mean always in result list Status for system and user, only user status is displaying 2 times.
So now I want to manipulate one status and want to display differently.....I guess I have to do some manipulation in resultlist view (BT126S_APPT/ApptSQ ).
Please help me where should I can do so ?