Hello Nagarajan,
Yes, each user has the Attachments path set to the same location (\\sap\b1_shr\attachments).
When user A clicks the Browse button, the browse dialog opens to this attachments folder.
When user B clicks the Browse button, the browse dialog opens to the location that user last selected a file to attach. In this case, his Scan folder, where newly scanned documents are deposited.
User A has to go browse for his scan folder each time, while user B is shown his scan folder immediately.
If user B picks a file to attach from a different location, his desktop for example, the next time he clicks the Browse button, his desktop folder is shown again. The system always saves the last location.
User A always has to go browse for the location of the folder he wants to attach, as the files he wants to attach are never located in the \\sap\b1_shr\attachments folder.
Do you know why these users have different experiences when clicking browse? Is there a setting which can help user A have the same experience as user B?
Zach